Below you will find some references from customers who have put their trust in us
Work is specified on the order form. In any case, it cannot give rise to any subsequent claim. Orders can be placed by advertising agents provided they are approved by PANO Boutique.
ARTICLE 2 – MOCK-UPS
Unless otherwise agreed, mock-ups are provided by the customer. These mock-ups must be delivered to PANO at least one week before the order’s delivery date. The reproduction of special mock-ups, provision of special devices or lighting may give rise to additional fees set in the special terms and conditions. Any subsequent change request will be subject to a cost estimate beforehand. In case of production of the mock-ups by PANO , as well as all sketches, plans, drawings, engraving, compositions, files, photographic prints or other, provided by PANO , PANO shall retain artistic ownership and they shall remain its exclusive property, even if they are billed, and reproduction of them is strictly prohibited.
ARTICLE 3 – MATERIAL
When the customer provides specific material, it must be delivered at least one week before the delivery date. If the customer is late in supplying the materials for which he is responsible, delivery shall be ensured by PANO to the best of their abilities.
ARTICLE 4 – RESPONSIBILITY
4.1 TEXTS AND LOGOS
PANO assumes no responsibility for the copyright of originals entrusted to us: PANO considers that all customers own these copyrights for the orders entrusted to it and the fact of delivery of documents to replicate guarantees PANO against any action that could be brought about as regards these rights.
The customer is solely responsible for the installation of its advertising work regarding compliance with current regulations (Decree No. 2012-118 of 30 January 2012). For all signs, pre-signs or advertisements subject to prior authorisation, the provision and/or fitting by PANO will be performed with “administrative authorisations for fitting deemed granted on the date of intervention”. PANO Boutique products shall be entrusted to the customer, with recommendations for use. Therefore, PANO cannot, under any circumstances, be held liable for problems that may arise.
ARTICLE 5 – PAYMENTS
The customer shall pay half the price when placing the order and the balance upon provision of the goods. Any breach by the customer, total or partial, of his payment obligations or any delay, shall lead to, without prejudice to any damages, payment of the lump-sum compensation of 40 euros for collection costs. Any delay in payment shall, by operation of law, give rise to a late penalty calculated by applying a rate of 10.75% to the remainder of the amount due, without this penalty affecting the enforceability of the debt. Penalties for late payment are due without necessity of a reminder. Failure to pay a single instalment one month after sending a registered letter with acknowledgement of receipt that has gone unheeded, allows PANO to immediately recover, without any formality, the material provided and to demand immediate settlement of this entire order. The same is true in the event of liquidation or bankruptcy of the customer.
ARTICLE 6 – REFERENCING
The customer authorises PANO to cite its name, brand and logo and to present the work carried out for the latter in its sales literature, institutional communication, Internet sites, shops and during various trade shows and events in direct relation with PANO.
ARTICLE 7 – CRIMINAL CLAUSE
Failure to pay a single bill of exchange or a single invoice when due shall give rise to all our claims, including those due, becoming immediately payable in full under Article 1990 of the Civil Code.
ARTICLE 8 – DISPUTE RESOLUTION
In case of disputes, only the courts that have jurisdiction over the issuer of these General Terms and Conditions, whose contact details are on the order form, shall have jurisdiction.